Top-5 bank has introduced an Al-based technology that can automate the processing of incoming loan applications. The system will be able to recognize the data of a customer's Russian passport and 2-NDFL certificate. "The stage of filling in the data in the loan application is important both for pre-loan processing procedures and for the convenience of customer service.

The use of artificial intelligence technologies for document recognition allows us to significantly improve the quality of data provided in the application, as well as to increase the speed of decision making and thus achieve the maximum effect of automation", said Ekaterina Kotova, Head of Retail Business Risks Department of Top-5 bank.